Support

We're here to help. Browse our FAQs or reach out directly.

Contact Us

thesocialstep@yahoo.com

We typically respond within 1–2 business days.

Frequently Asked Questions

How do I delete my account?

Go to Settings → scroll to the bottom → tap "Delete Account". This is permanent and cannot be undone.

How do I cancel my subscription?

You can cancel your subscription at any time through your device's App Store (iOS) or Google Play Store (Android) subscription settings.

My profile isn't showing up in discovery. Why?

Make sure your profile is set to "Public" in Settings. Also ensure you have completed your profile with a photo and location.

How do matches work?

When two dancers both swipe "Vibe" on each other, it's a match! You can then send each other a direct message.

How do I report a user?

Open their profile and scroll to the bottom — you'll find a "Report" option there.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link.

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